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Portfolio Karapuzov Oleh
Prize distribution system Employee accounting system HMI navigation service design Healthcare system Hiring process optimization Crop management system design
Олег Карапузов
4 вер.Читати 1 хв


KYC Form Redesign and Optimization
The Challenge The company’s existing KYC (Know Your Customer) process relied on a lengthy, single-page form with numerous questions, creating significant friction for users. The experience resulted in high cognitive load, long completion times, and increased drop-off risk. Research Conducted user research and analyzed how customers interacted with the KYC flow. Key pain points identified included: Excessive form length and number of interactions. Lack of visibility into progr
Олег Карапузов
2 черв.Читати 1 хв


Creating a UX department from scratch
The main challenge was to start offering UX services and assembling a team to meet new client demands. When I joined the agency, they...
Олег Карапузов
6 лют. 2024 р.Читати 1 хв


Improving conversion rates by 75% just fixing minor UX problems.
Here we are going to describe how we managed to increase conversion rates by almost twice just fixing some UX problems, not even putting...
Олег Карапузов
22 лист. 2019 р.Читати 6 хв


Lux shop case
* I changed brand name and logo to "lux shop", because company still working on the improvements. Challange It was a challange to create...
Олег Карапузов
22 лист. 2019 р.Читати 3 хв


RADIO APP CASE
A client came to us with the task of making a usable application for listening to the radio. The radio was supposed to include all...
Олег Карапузов
22 лист. 2019 р.Читати 1 хв
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